Website Support

We're here when you need us

It's all well and good setting yourself up with a nice, juicy Joomla! site, but what then? Who takes care of the back-room stuff while you get on with taking over the world, monopolising the global markets or generally propelling your business into the stratosphere?

We can, that's who. At Adonis we don't leave you high and dry once we've created that kick-ass Joomla! website for you. We're here to take care of the technical stuff for as long as you need us, whether that's for a week, a month, or for the foreseeable future.

Having a custom built, dynamic and responsive website is only the first part of establishing a successful online business. The second part is making sure that it keeps on attracting hoards of visitors and that they not only stick around, but also help spread the word. However, customers are fickle things, and they want to be entertained. You can't just sit back and relax – you have to earn that customer loyalty, and keep their interest peeked. So whether you need fresh content, promotion or maintenance and security, we offer robust, ongoing web support to keep your business thriving, and make sure those loyal customers stay loyal and tell all their friends about you.

Affordable Joomla! support plans

We do all this by offering a series of Joomla! support plans that are customised to suit you, your business and your budget.

 

Starter£60 / month

Professional£130 / month

Business£200 / month

30 day money back guarantee
Joomla core updates
Enhanced website security
Support ticket30 minutes60 minutesUnlimited
Same business day turnaround
Website audit
Daily backups
Joomla! 3rd party component updates
Disaster recovery
Performance optimisation
Proactive monitoring
Monthly reports
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Call for Backup...

We're betting that you back up your personal files on a (fairly) regular basis, probably because you once lost a year's worth of accounts thanks to a hard-drive crash just before your tax return was due.

So you're hyper-vigilant when it comes to doing backups. But do you treat your website with the same level of respect? Or do you just cross your fingers and 'hope' that your server doesn't suffer a catastrophic failure, wiping all that hard work and your entire website off the 'Net?

We don't believe in leaving it to chance, or trusting the Gods of the Internet to offer divine protection to your website. We make sure that there are full backups of your site so that if the worst does happen (and because we use LAMP hosting and Joomla! development systems, that's a rarity), we can get you back up and running in hours, not weeks.

Locking the back door

SMEs are increasingly reliant on the Internet for their daily operations. Yet the vast majority of them don't have the right security in place to protect themselves from the dark and shadowy threat of hackers. Don't for a moment think that you're 'too small to hack', either. The majority of attacks don't happen to porn sites and government web pages, but to SMEs. Why? Because hackers want an easy life too - an unprotected website is the gazelle at the back of the pack with a limp being watched by very interested hyenas. Hackers go after the weakest members of the herd. And an unprotected website is about as weak as you can get.

So apart from making sure that your anti-malware and antivirus software is completely up to date and working properly, you owe it to yourself and your employees to ensure that your life's work is adequately protected against organised criminals and sad, basement-dwelling nerds.

Robust protection for your website is vital to earn your buyers' trust, secure repeat business and protect your content. And at Adonis we make absolutely sure that your website is strong and protected enough to fight off DOSS attacks, Trojans, Romans, marauding Huns – in fact any type of Internet army that's intent on doing you and your website damage.

Working for you

When we welcome a new client into the Adonis family, we familiarise ourselves with their site goals, aspirations and ambitions. We find out about your business, your demographic, and both your immediate and long-term plans. Learning about the people behind the websites gives us an advantage when problems do pop up, because we know where the vulnerable spots are, how to strengthen them, and, most importantly, that our clients trust us implicitly to do a good job. Consider us the newest member of your team.